Return & Refund Policy
Last updated: 9 december 2025
At Lovenote, we take great care to provide high-quality products. Please note that all sales are final, and we do not offer standard returns or exchanges. This ensures that we can continue providing unique and carefully crafted products to all our customers.
1. Customer Satisfaction
If you are not satisfied with your order, you are welcome to contact us within 7 days of receiving your product.
We will review your request and do our best to provide a solution on a case-by-case basis.
2. How to Contact Us
To report a problem or request assistance, please email:
info@lovenote.nl or officiallovenote@outlook.com
Include your order number and a description of the issue so we can respond promptly.
3. Possible Solutions
Depending on the situation, we may offer:
Guidance or support to resolve the issue / A replacement product (in specific cases)/ Partial refund if applicable
Lovenote reserves the right to determine the appropriate solution on a case-by-case basis.
4. Shipping Issues
If your product is damaged during shipping, please report it immediately upon receipt.
We may request photos of the damage to assess the issue and provide a solution.
5. Contact Information
For any questions regarding returns, refunds, or issues with your order:
Email: info@lovenote.nl / officiallovenote@outlook.com
Website: www.lovenote.nl